Quality Management System
سیستم مدیریت کیفیت
At Al-Ishaq Omerzai (Pvt.) Ltd, we prioritize quality in every aspect of our operations. Our commitment to delivering the highest standard of pharmaceutical products and services is reflected in our robust Quality Management System (QMS).
Our QMS is designed to ensure that all processes, from the procurement and storage of pharmaceuticals to distribution and delivery, are performed with the utmost attention to quality, safety, and compliance with industry standards. We follow internationally recognized guidelines and best practices to maintain consistent quality across our operations.
Key Principles of Our QMS
Compliance with Regulatory Standards
Our QMS is built to ensure full compliance with the requirements set by regulatory bodies, including the Afghanistan Food and Drug Authority (AFDA), the Ministry of Health, and global health authorities. This ensures that every product we distribute meets safety, efficacy, and quality standards.
Customer Satisfaction
At the heart of our QMS is a commitment to meeting the needs and expectations of our customers. We place significant emphasis on understanding customer requirements, addressing concerns, and ensuring timely delivery of safe and effective pharmaceutical products.
Continuous Improvement
Our QMS is not static; it is a dynamic system that encourages continuous improvement in all areas of our operations. We regularly assess and optimize our processes through audits, feedback loops, and employee training to maintain the highest standards.
Risk Management
We identify and mitigate potential risks related to product quality and safety through proactive risk management strategies. This includes ensuring proper storage conditions, handling practices, and the verification of supplier credentials.
Employee Training and Development
We believe that the effectiveness of our QMS relies on the knowledge and commitment of our employees. As part of our system, we provide ongoing training to our team to ensure they stay up to date with the latest standards and regulations in the pharmaceutical industry.
Key Features of Our QMS
Document Control: Ensures accurate, consistent, and traceable documentation for every step of our processes, from purchasing to delivery.
Supplier Qualification and Evaluation: We carefully assess and monitor our suppliers to ensure that they meet our high-quality standards.
Product Testing and Inspection: Rigorous testing and quality control procedures are carried out on every product to ensure its safety and efficacy.
Non-Conformance Management: Any deviations from the set standards are swiftly addressed, and corrective actions are taken to prevent recurrence.
Internal Audits: Regular internal audits are conducted to evaluate the effectiveness of our QMS and ensure compliance with regulatory standards.
Our Commitment to Quality
At Al-Ishaq Omerzai (Pvt.) Ltd, quality is more than just a requirement — it is a promise to our customers and the community. We are dedicated to ensuring that every product we deliver not only meets but exceeds the expectations of healthcare providers and the individuals they serve.
By maintaining a comprehensive and well-integrated Quality Management System, we continue to build trust and confidence within the healthcare sector in Afghanistan, helping improve the health and well-being of the nation.
